Forum Alias: GeauxCJ How long have you been Mystery Shopping? 4 years Where are you shopping? Georgia and Florida. Occasionally Louisiana. What got you started? My friend told me that she signed up with this company called Market Force. She explained what she did, but I thought it was a scam. I waited until she…
Overview: Craving your favorite hamburger? A fast food shop could pay for your lunch and, depending on the restaurant and the mystery shopping company, you might collect a reimbursement on top of your meal. Project variations: While the basic scenario is probably the easiest in the mystery shopping world, just be yourself, these are not…
Company Overview: Located in San Diego, CA, Advanced Feedback is “a MSC with over twenty years and 1.7 million shops of experience.” The company has shops in all 50 sates, Canada, and Mexico. Based on the banner ads of clients on their website, Advanced Feedback serves a wide variety of industries, including hospitality, customer service,…
Company Overview: GfK is a truly worldwide mystery shopping company with 25 offices in the United States alone. “With more than 15 years of North American and international mystery shopping experience, GfK Mystery Shopping specializes in helping our clients increase revenues, grow brand equity, build positive customer experiences and drive operational improvement.” GfK conducts mystery…
According to a news report by the Calgary Herald, three Canadians were recently arrested and charged with mail fraud. They had scammed 10 Americans out of over $20,000 dollars. The trio posed as a mystery shopping company, sending fake checks to the victims, who deposited the money into their banks, and wired most of it…
Written By Jamie Giles, Scheduling Coordinator, Mercantile Systems, Inc. I’ve been a scheduler since 2009. One of the very first things I learned when it came to assigning shoppers was to go with those who were proven to be reliable before assigning anyone else. What this meant initially was ignoring the fact that a shopper…
Forum Alias: Sandi Aigo How long have you been Mystery Shopping? It’s been 14 years. Where are you shopping? I work in a major metropolitan area “In the Middle”! What got you started? A relative asked me to shop the family restaurant on his day off, but I never looked into it as a job…
Company Overview: In 2004, with already more than 15 years combined experience in the video mystery shopping industry, Wesley and Leslie Jeter made a decision to bring their passion for exceptional customer service to business professionals nationwide with the founding of Clear Evaluations. Based in Houston, Texas, Clear Evaluations is a full-service secret shopping company…
Company Overview: Headquartered in Cary, a suburb of Raleigh, NC, Confero has been in business since 1985. They are accredited by the Cary BBB and have an A+ rating. There have been no complaints lodged with the BBB in the last three years, although the BBB website has an alert that Confero has been a…
Forum Alias: Lisa4984 How long have you been mystery shopping? I started a little over a year ago when I lost my full-time job. Where are you shopping? I shop Eastern Washington and North Idaho. What got you started? After losing my job, I went through a major mid-life crisis and decided I never wanted…
The story you are about to read is true. The names and types of shops have been changed to protect the innocent. Two weeks ago I had a short, overnight route, scheduled. It was a trip where I would be able to combine shops and delivering an order of books I wrote to a museum….
Company Overview: Reality Based Group, based in Austin, Texas, is a “reality based consulting company that installs a self-funded, continuous business improvement process. Founded in 1992, Reality Based Group™ serves regional companies up to the Fortune 500.” According to posts on the www.mysteryshopforum.com website, RBG is the old Gamefilm Consultants, and they use the Gamefilm…
Company Overview: Based in Atlanta, GA, About Face Corporation was founded in 1999. They are accredited by the Atlanta, GA, BBB and have an A+ rating with that organization. There has been one complaint filed in the past three years which dealt with advertising/sales issues. Research has revealed no complaints that deal with issues directly…
You don’t have to be Imelda Marcos to like shoe shops. The former Philippine First Lady was rumored to have a closet with over 500 pairs of shoes…that could have been a shop all on its own. Overview: Everyone needs shoes. Why not get paid to shop around for something you need? These shops all…
Forum Alias: topaz74 How long have you been Mystery Shopping? Since January 2008. Where are you shopping? Michigan, Illinois, Indiana, Ohio, Pennsylvania, Kentucky, and West Virginia. What got you started? When I was in college, all the way back in 2000, one of my business professors in college mentioned mystery shopping to us and told…
Have you ever had a shop go horribly wrong? I mean so wrong as to make you want to seriously think about giving up mystery shopping? My “Car shop from hell” in Issue 17 of Mystery Shopper Magazine might have been close, had I not been as experienced as I was at the time. My…
Company Overview: Based in Perrysburg, Ohio, Intellishop has been in business since 1999. Perhaps their website describes their business drive the best, “We’re just different. We hope to convey that here, but a website can’t really say everything about who we are, why we’re different, how passionate we are about what we do, why we think…
Company Overview: Sinclair Customer Metrics was started in 1976. They shop a variety of clients including fast food, financial institutions, retail, and automobile [both traditional and video]. Their website is easy to navigate and registration is fairly straightforward at http://www.sinclaircustomermetrics.com/. Headquartered in San Antonio, Texas, the company displays the BBB Accredited logo on their site…