I had an epiphany while reading this post on Mystery Shop Forum. It is so easy to picture the scene: A jaded and bored employee being led into proper behavior by the frustrated shopper who just wanted to follow her script I’ve worked for corporations before. The headquarters are staffed with brilliant people who come…
Company Overview: CIMA Insight is a privately owned mystery shopping company (MSC) headquartered in Fort Lauderdale, FL. The business specializes in providing customer experience evaluations for the banking industry. For more information, see our previous review of this company. New shoppers can register at here. MSM talks with Ellen Schlafer, Chief Executive Officer: MSM: In…
From Linkedin, mVentix “is a point-of-sale marketing firm with primary focus on market intelligence gathering, mobile engagement and channel marketing solutions.” Formed in 2004 and formerly known as Integrity Marketing, this Los Angeles area based company serves retail clients in the United States and Canada. It claims to not only use technology, but also develop…
One of the easiest ways to find companies that have mystery shopping assignments in your area is to search the largest mystery shopping job boards. The following is a list of job boards that every shopper should be aware of. To make the best use of these job boards, don’t think if them just in…
Company Overview: CIMA Insight is a privately owned mystery shopping company (MSC), headquartered in Fort Lauderdale, FL. The company was founded in 2010 by Ellen Schlafer and sold in 2012 to 360Current, “a full service marketing, advertising and digital agency”. Current360 enjoys an A+ rating with the Better Business Bureau. Registration: New shoppers can register…
If you want to write high quality mystery shopping reports, one of the best skills to develop is the ability to communicate factual information, while keeping opinions out of the report. On Mystery Shop Forum, members frequently ask about a certain type feedback from a shop: The editor stated their report was opinionated. In other…
I trotted along at what I thought was a decent pace. I’m not built for speed but I could definitely keep up as I tried out the suggested treadmill. Having already “pumped iron” at the weight-lifting stations while the fitness salon manager promoted the benefits and features of their location I persisted despite the catty…
Company Overview: According to the company website, “The word ‘Kinesis’ is Greek in origin and means both ‘motion or change’ and, in the philosophy of Aristotle, ‘the actualization of potential.’” Founded in 2001, the company’s philosophy is to better align client’s service execution with their customer’s expectations. It does this by offering customer surveys, employee…
Mystery shopping scams are a frequent topic of discussion on Mystery Shop Forum. Often it starts with a post asking, “Is this a scam?” The poster is sometimes posing the question a little too late—after they have deposited the fraudulent check. To those who are familiar with the scammers’ typical modus operandi, it appears obvious;…
Grassroots America, a division of Grass Roots Group, recently announced that it has ceased operations as of March 31st, 2015. The change follows less than one month after a change in leadership in the parent company. All signs currently show that mystery shoppers should expect payment for the assignments they completed while the division was…
After a first career in loss prevention for a nationally known retail store and a stint as a reserve police officer, Doug Rector started Northwest Loss Prevention Consultants in 1997. Despite this background, the name of the company, and the fact it also offers private investigation services, Northwest Loss Prevention Consultants (NWLPC) bills itself as…
Overview: Members of Mystery Shop Forum have frequently asked if it is financially feasible to survive solely on mystery shopping income. Volunteers, who were successfully earning $2,000 or more per month, were solicited and Mystery Shopper Magazine is proud to present the fifth in a series of interviews on the topic. MSM talks with MJT9598:…