Overview: Fast Casual restaurants came on the scene in the mid 1990’s and mainstreamed into popularity around 2008-2010. The difference in Fast Food to Fast Casuals-Fast Casuals do not offer full-table service like Olive Garden or Applebee’s. The service is limited to self-service fair and “most” do not have a Drive-Thru. The Fast Casuals promise…
Company Overview Consumer@Site is a Mystery Shopping Company (MSC) located in Puerto Rico; operating primarily in the territory, but also in the Caribbean region and Central America. They’re the only member of the Mystery Shopping Provider’s Association (MSPA) in Puerto Rico, or the entire Caribbean region. You can check out their website here: http://www.consumeratsite.com/index.html They…
Company Overview: Primo Solutions, LLC is a privately owned, full service Mystery Shopping, Training and Consulting company based in Phoenix, AZ. It was established in 2007 and is headquartered in Phoeniz, AZ. The company specializes in the senior housing industry and offers services throughout the United States and Canada. Primo Solutions has earned an A+…
I recently attended a day long video shopping workshop presented by Jeff Crozier and Kathy McCord of Video Shopping Pros (VSP). First, here is some background on this company. Jeff and Kathy are longtime video and non-video shoppers. When a similar company they were working for folded, they set up Video Shopping Pros as, “A…
Written by L.J. Millard On Mystery Shop Forum, there has been some discussion of shoppers finding themselves in some angry and even dangerous confrontations. As a police officer and crisis-hostage negotiator, I utilized some specific techniques to de-escalate and extract myself from hostile situations on a daily basis. I taught fellow officers as well as…
Market Force is one of the largest mystery shopping companies in the world. They came to prominence last decade after purchasing several mystery shopping companies, and making quick inroads into the industry. Market Force considers mystery shopping “Market Research” and pay shoppers as an independent contractors. You are paid to visit and interact with the…
Company Overview: Retail Track Mystery Shopping and Consulting was founded in 1991 by Shaun Belding, CEO of The Belding Group of Companies, as a division of TBGC. Elsewhere, their site says they began in 1992 under the name “StoreCheck”. They’re located in Kanata, Ontario, Canada. Retail Track’s main website is here. They’re a member of…
I think it safe to say that members make the forum. Any forum. Years of reading Mystery Shop Forum have shown me it is used in many different ways. Some people read the forum with little or no interest in posting. Some sign up, but many do not and are evidenced by the large number…
Company Overview: Measure Consumer Perspective (MCP) is a privately owned company, which engages in mystery shopping, brand auditing, compliance checks, and field research. It is headquartered in Louisville, KY. Their clients range from Fortune 500 companies to small businesses and interest groups and offer category experience in healthcare, multi-family housing, senior care, financial services, insurance,…