Issue Ninety Eight
Quality Assessments Mystery Shoppers (QAMS)
This charter MSPA member company was founded in 1984 and has addresses in both Loveland OH and Rochester IL. It provides clients “customer experience mapping and customer satisfaction research.” Types of Assignments: In addition to mystery shopping it also offers exit interviews, compliance audits and other related services. Various industries are served in the United…
LeBlanc & Associates
Company Overview: LeBlanc & Associates is a privately owned sales performance evaluation company. It was incorporated in 1997 by Mary LeBlanc and is headquartered in Carlsbad, CA. The company’s singular focus is on the housing industry and it currently services the continental US and Canada. The business enjoys an A+ rating with the Better Business…
The Dangers of Spring for Mystery Shoppers
The winter of 2015 is slowly fading into history as spring is making its way across the country. A shopper’s thoughts turn to not having to reschedule shops because of inclement weather and actually being able to plan a route and stick to the plan. While the arrival of spring is a welcomed event, it…