Issue Thirty Five
TNS Mystery Shopping
Company Overview: TNS Global Mystery shopping is part of WPP’s consumer insight and consultancy group, Kantar. Based in the UK, the majority of their offices are in Europe and the Middle East. Registration is on their website, http://www.tnsglobal.com/market-information/mystery-shopping/, and they utilize the Clientsmart system. This company has been a victim of the mystery shop check…
Banking Assignments: They’re not all about the money.
Overview: Although they can appear intimidating, bank shops are some of the easier shops available to mystery shoppers. These shops can range from inquiring about accounts, actually opening an account, asking about investment services, or asking about other services the bank may offer. Project variations: If you’re doing more than just a teller shop, have…
The Care and Feeding of a Mystery Shopper’s Best Friend
Your best friend as a mystery shopper isn’t the friend who begs you to take them on a high end fine dining shop. They don’t forget the guidelines in a fast casual shop. They won’t order dessert when that’s not an option. No, a shopper’s best friend is their car. I can vaguely remember when…