SunnyDays2

Ath Power Consulting

Company Overview

Ath Power Consulting is the top mystery shop provider for the financial services industry. The company is based in based in Andover Massachusetts. They were established in 1997 and specialize in helping clients build brand loyalty and customer retention. They pride themselves in their large database of reliable shoppers.

The Better Business Bureau has given Ath Power Consulting an A+ rating. New shoppers can register at http://www.athpower.com/

Personal Experience

I registered with Ath Power Consulting about four years ago and do primarily bank shops. In that time, I have performed over 100 on-site bank shops for the company and a few bank phone-shops. Although the pay for the phone shops is low, I enjoy them as many of them are fast and easy and a pleasant experience.

Ath Power Consulting uses the SASSIE software platform, which makes reporting a breeze and I also like the fact that my JobSlingerPlus account displays the available Ath Power assignments. Another positive feature of SASSIE, is that you can take your time reporting, by periodically hitting “save”. This is important because the report is mainly a highly detailed narrative and you don’t want it to go poof!

Pay Policy

Shoppers have two payment options. They may opt for direct deposit into their bank account via Bill.com or choose to receive a paper check. Once a shop is approved, payments are made on the last day of each month, for shops completed the previous month. The Ath Power Consulting website advises shoppers who request a paper check to allow an additional 7-10 business days for the checks to be delivered by the USPS.

Types of Assignments

Ath offers both “customer” and “non-customer” bank shops. My experience is solely based on the “customer” assignments. The reports are a combination of radio buttons and play-by-play narrative.

  1. Account Retention: You are instructed to enter the bank and request to close your existing account. The client wants to know how actively their representatives are working to retain customers. The report requires a highly detailed narrative describing specifically what the representative said and did to keep your business.
  2. Deposit and Withdrawal: From my experience, these are the easiest and most practical shops. I frequently have a need to either make a deposit or withdraw some cash. The client is interested in a portrayal of the customer experience and wants to determine if the representative used the opportunity to up-sell additional products.
  1. Safety Deposit Box: This is another assignment, which I consider easy and enjoyable. You simply state you are interested in a safety deposit box and report if the representative escorted you to the safety deposit box vault, showed you the different sizes of boxes and provided a detailed explanation of the entire process. Once again, the client is interested in the experience as seen through a customer’s eyes.4. Bank CDs: I find the CD shops to be the most difficult merely because the current interest rate is so low and the representatives always give me an odd look. I’m not sure what the client is attempting to measure, except perhaps extreme sales skills.

 

  1. High Yield Account: You have to have a minimum of $5,000 to open this type of account. I find this shop quite uncomfortable because the representatives can readily see I don’t $5,000 in my account.

What Shoppers Have to Say

Members of the Mystery Shop Forum unanimously hold Ath Power Consulting in high regard. A sampling of comments includes: “Ath Power is one of my favorites. Began with them in November and have done lots of bank shops. Some nice bonuses toward the end of each month, and the schedulers have been great to work with.” and “They pay like clockwork too!”

My Ath Power Consulting “Almost Disaster Shop”

I went to a downtown branch to talk to the bank representative about a safety deposit box. He explained how it all worked and took me to the safety deposit boxes. He went through the whole process and then we just sat and talked. He was pleasant and handsome, (I should add) and I enjoyed our interaction. I thanked him and left.

One week later I drove to a different branch, located 30 miles across town. When I arrived, I was advised the bank representative had not shown up yet, but was on his way. (I was required to wait and since he was on his way, I decided to stay.) When he was a block away, he called again and I heard the teller tell him “A customer is here to open a safe deposit box.”

Within minutes, he strode through the front door and I almost fell off of my chair! It was the same bank representative I had worked with, 30 miles away across town! I had to do some fast thinking. I said, “Hi. I am here to talk to you about a savings account (sounded like safety deposit box …I hope!) He never batted an eye. He apparently did not hear clearly over the phone when the teller said “safety deposit box” (thankfully) because he calmly sat me down and said, “Let’s get you started on the savings account.”

He did add, in a friendly tone of voice though, “I see you are way over here today.” I responded, “Yes, I was in the area visiting my friend in college, so…” Since the college is directly across the street, he simply nodded in understanding.

Afterwards, I felt very lucky because, despite my momentary shock, it all worked well.

Summary

I highly recommend Ath Power Consulting because the schedulers are fair and they will work with you on your schedule. And they always provide great upbeat comments and critiques! In addition, the pay is commensurate for the amount of work required and fees are always paid as agreed.

Your Comments:

  1. awFOgT6BoL says:

    804998 98362Sorry for the huge review, but Im truly loving the new Zune, and hope this, as nicely as the outstanding reviews some other individuals have written, will assist you decide if its the proper choice for you. 240174

  2. 38937 543891Hi, you used to write exceptional articles, but the last several posts have been kinda boring I miss your super writing. Past several posts are just a bit out of track! 653936

  3. 585388 896582Hello, Neat post. Theres an problem together with your site in internet explorer, might check this? IE nonetheless is the marketplace leader and a huge component to folks will omit your excellent writing because of this dilemma. 605147

  4. 641578 786618My spouse and I stumbled more than here from a different web site and thought I could as well check issues out. I like what I see so now im following you. Appear forward to going over your web page repeatedly. 486640

  5. 5057 262879It is a shame you dont have a donate button! Id without a doubt donate to this brilliant blog! I suppose for now ill settle for book-marking and adding your RSS feed to my Google account. I look forward to fresh updates and will share this blog with my Facebook group. Chat soon! 12406

  6. Azure DevOps says:

    434211 77661This design is incredible! You undoubtedly know how to keep a reader amused. Between your wit and your videos, I was almost moved to start my own blog (nicely, almostHaHa!) Wonderful job. I actually loved what you had to say, and a lot more than that, how you presented it. Too cool! 210694

  7. 272602 552620This really is the suitable weblog for anybody who needs to seek out out about this topic. You notice so considerably its virtually laborious to argue with you (not that I actually would wantHaHa). You undoubtedly put a brand new spin on a topic thats been written about for years. Wonderful stuff, just fantastic! 727103

  8. sexy says:

    281336 340782amazing post. Neer knew this, thanks for letting me know. 430787

  9. 238390 184099This internet page is really a walk-through its the internet you desired with this and didnt know who need to have to. Glimpse here, and youll surely discover it. 500147

  10. โกง says:

    515767 398540An attention-grabbing dialogue is value comment. I believe which you require to write much more on this matter, it wont be a taboo topic however typically individuals are not sufficient to speak on such topics. To the next. Cheers 236585

  11. 473153 866629I just put the link of your blog on my Facebook Wall. extremely nice blog indeed.,-, 796158

  12. 649146 561135Hello! I basically would like to give a huge thumbs up for the wonderful info youve here on this post. I may well be coming back to your weblog for a lot more soon. 971051

  13. 875565 774310Many thanks for the fantastic post C Id fun reading it! That i adore this weblog. 158211

  14. 712200 307988Hi, you used to write excellent articles, but the last several posts have been kinda boring I miss your tremendous posts. Past couple of posts are just just a little out of track! 786165

  15. 549066 434128Yeah bookmaking this wasnt a bad decision wonderful post! . 989585

  16. 877430 691821Good day. Really cool blog!! Man .. Outstanding .. Wonderful .. Ill bookmark your web site and take the feeds additionallyI am glad to locate numerous helpful information right here within the post. Thank you for sharing.. 881228

  17. 290885 871488Howdy! Do you know if they make any plugins to safeguard against hackers? Im kinda paranoid about losing everything Ive worked hard on. Any suggestions? 137808

  18. 426750 978403I just want to let you know that Im quite new to weblog and honestly liked this web website. A lot more than likely Im planning to bookmark your blog post . You definitely come with exceptional articles and reviews. Bless you for sharing your web website. 146354

  19. kspods.com says:

    177419 213614Im not that much of a internet reader to be honest but your blogs really nice, maintain it up! Ill go ahead and bookmark your website to come back down the road. Cheers 122679

  20. 176838 341959This really is the sort of data Ive long been in search of. Thanks for posting this data. 636619

  21. 论文辅导 says:

    817389 701766This internet web page is genuinely a walk-through for all with the information you wanted about this and didnt know who to ask. Glimpse here, and you will surely discover it. 532297

  22. SA says:

    148370 833080This web site is often a walk-through like the information you wanted in regards to this and didnt know who to question. Glimpse here, and you will surely discover it. 289154

  23. 428187 863870Spot on with this write-up, I must say i believe this exceptional website needs a lot a lot more consideration. Ill probably be once once again to learn a fantastic deal a lot more, a lot of thanks that info. 758815

  24. 515841 968857I dont normally comment but I gotta state thanks for the post on this excellent 1 : D. 53276

  25. 52162 251368Its like you read my mind! You appear to know a lot about this, like you wrote the book in it or something. I believe that you could do with a couple of pics to drive the message home a bit, but other than that, this is wonderful blog. A fantastic read. Ill surely be back. 965389

  26. 56502 691541I just ought to tell you which you have written an excellent and exclusive post that I actually enjoyed reading. Im fascinated by how nicely you laid out your material and presented your views. Thank you. 71555

  27. 334967 771639Spot on with this write-up, I must say i believe this excellent website needs considerably a lot more consideration. Ill probably be once once again to learn a fantastic deal far more, numerous thanks that information. 675865

  28. W88casino says:

    650769 400401Id always want to be update on new blog posts on this internet site , bookmarked ! . 401359