Company Overview: Confero, Inc. was founded in 1986 and are in contact with over 130,000 mystery shoppers across the United States, and all over the world. For those who like to travel, they have shops available in Puerto Rico, Mexico, Canada, Guam and Japan. Confero’s motto is direct and to the point, “Help our client companies provide outstanding service to their own customers.” According to their website, Confero offers well-known national brand name assignments that all mystery shoppers will recognize. This company is a member of MSPA and recognized by the Better Business Bureau (BBB)
How to Sign up and Get Assignments: To become a mystery shopper with Confero, one must be 21 years-of-age or older. After signing up and creating a new mystery shopper profile, the independent contractor will be able to freely search the job board to find an assignment that is the best fit. Mystery shoppers are compensated through PayPal which makes the payment process smooth and timely. To sign up to be a mystery shopper with Confero click here.
What Others Have to Say: The majority of reviews about Confero state that they are slow to pay their mystery shoppers. I researched the reviews on their Facebook page and on Mystery Shop Forum. It appears like many mystery shoppers are also having a difficult time receiving assistance from their customer service department to rectify this issue.
Personal Experience: Since I have not personally worked with Confero, I have not experienced either the positives nor negatives which I found in their online reviews. It appears that Confero’s Facebook page does have an active customer agent working on their behalf. Their online presence seems like they are willing to help their mystery shoppers with any unresolved issues.
Conclusion: Personally, I have mixed feelings about Confero. Based on my research, I found that there were at least some minor problems with mystery shoppers being paid in a timely fashion. That being said, I would still give them a chance to find out for myself what the company is like to work with. Their website states that they work with some top-notch companies and one of their Facebook posts revealed that they were looking for movie extras. Confero looks like they could have the potential to be a decent company to work with when the payment situation gets ironed out.
Contributed by A.M.